At Fixtion3, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our novella-writing platform (the "Service"). By accessing or using Fixtion3, you agree to the practices described in this policy.
We collect the following types of information when you use Fixtion3:
2.1 Personal Information
Account Information: Your name, email address, and password when you sign up.
Payment Information: Billing details (e.g., credit card number) if you subscribe to a paid plan, processed securely through third-party payment providers.
2.2 User-Generated Content
Novella Content: Drafts, outlines, notes, and other content you create within the Service.
2.3 Usage Data
Activity Data: Details about how you use the Service, such as login times and feature usage.
Device Information: Information like your IP address, browser type, and operating system.
2.4 Cookies and Tracking Technologies
We use cookies to improve your experience and analyze usage. See Section 7 for more details.
3. How We Use Your Information
We use your information to:
Provide and Enhance the Service: Manage your account, deliver features, and improve functionality.
Communicate with You: Send updates, respond to inquiries, and offer support.
Analyze and Optimize: Understand usage patterns to enhance the Service.
Comply with Laws: Meet legal or regulatory requirements.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share it in these cases:
Service Providers: With trusted third parties (e.g., hosting or payment processors) who assist us, under strict confidentiality terms.
Legal Obligations: When required by law, such as responding to a subpoena or court order.
Business Transfers: During a merger, acquisition, or sale of assets.
With Your Consent: For other purposes if you explicitly agree.
5. Data Security
We protect your data with:
Encryption: For sensitive information like payment details.
Access Controls: Limiting access to authorized personnel only.
Regular Audits: To maintain system security.
While we strive to keep your data safe, no online transmission is entirely secure, and we cannot guarantee absolute protection.
6. User Rights
You may have rights over your data, depending on your location, such as:
Access: See what data we hold about you.
Correction: Fix inaccurate information.
Deletion: Request removal of your data (subject to legal limits).
Portability: Get your data in a usable format.
Objection: Challenge certain uses of your data.
Contact us at privacy@fixtion3.com to exercise these rights. We'll respond within 30 days.
7. Cookies and Tracking Technologies
We use cookies to:
Keep you logged in and save preferences.
Analyze Service usage.
Personalize your experience.
You can adjust cookie settings in your browser, but this may impact Service functionality.
8. International Data Transfers
Fixtion3 operates from the United States, and your data may be stored or processed abroad. We ensure compliance with privacy laws through measures like standard contractual clauses.
9. Children's Privacy
Fixtion3 is not for users under 13. We do not knowingly collect data from children under 13, and we'll delete it if discovered.
10. Changes to This Policy
We may update this policy as needed. We'll notify you of significant changes via email or within the Service. Continued use after updates means you accept the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, reach out to: